Privacy Policy

1. Introduction

ZHIMAI is a company registered in the People's Republic of China, operating this website as an informational catalogue for industrial equipment and related services. This policy applies to personal information we process when you contact us or submit a request through this website. It is written to align with the Personal Information Protection Law of the People's Republic of China (PIPL) and with generally recognised international data-protection principles.

2. Information We Collect

We collect the information you provide through our website forms, together with a limited amount of technical data:

Identity and contact details: name, company, position, email, phone number, and country.
Inquiry content: the type of request, industry, equipment category, item description, desired timeline, and any messages or comments you send.
Uploaded files: documents you attach to a request, such as specifications or part lists.
Consent record: confirmation that you accepted this policy when submitting a form.
Technical data stored with a request: when you submit an equipment request, we record the IP address used and the page from which the form was sent, to help prevent abuse and trace the source of an inquiry.
Anti-spam data and logs: for all forms, your IP address is used briefly to limit repeated submissions; standard server logs are kept for routine operation and security.

We do not intentionally collect special categories of personal information. Please do not include sensitive personal information in free-text fields or attachments.

3. How We Use Your Information

We use this information to respond to your inquiries and requests, to prepare quotations and arrange supply where relevant, to operate and secure the website, and to prevent spam and abuse of our forms.

4. Legal Basis

Under the PIPL, we process personal information based on your consent, on the need to handle the requests and inquiries you send us, to comply with applicable legal obligations, and for legitimate business purposes. You may withdraw your consent at any time as described below.

5. Cookies and Site Analytics

This website uses only a small number of essential cookies needed for core functions, such as maintaining your session and protecting forms against cross-site request forgery. We do not use advertising or third-party tracking cookies. Details are described in our Cookie Policy.

To understand which pages are useful, we keep anonymous, aggregated statistics of page visits. For each visit we store only the date and the page URL path (without query parameters), counted as a daily total. We do not store IP addresses, cookies, device or browser identifiers, full user-agent strings, or any data that could identify an individual visitor. These statistics are first-party — no third-party trackers and no external scripts — and are retained for about 13 months, after which they are automatically deleted. Because this data is anonymous and aggregated, it cannot be linked to an individual.

We do not sell your personal information. We share data only with the service provider that hosts this website, and only as needed to operate it. We may also disclose data where required by applicable law. We do not use third-party analytics or advertising services on this website.

7. Cross-Border Access

This website and its data are hosted in mainland China. Some of our administrative access and backup copies may be available to authorised staff located outside mainland China. Where personal information is accessed across borders in this way, we take reasonable steps to keep it protected in line with this policy and applicable law.

8. Data Retention

We keep inquiry and request data — including the IP address and source page stored with a request — for up to 24 months, after which we delete or anonymise it. Anti-spam records and server logs are kept for a shorter period needed for security and routine operation.

9. Your Rights

Subject to applicable law, you may request access to your personal information, ask us to correct or delete it, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us at info@ahzhimai.cn. We will respond within a reasonable time.

10. Security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure.

11. Contact

For any questions about this policy or your personal information, contact us at info@ahzhimai.cn or by post at Hefei Financial Plaza, Building C1, 20F, No. 3177 Guzhen Road, Luyang District, Hefei, Anhui 230061, China.

12. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top shows when it was last revised. Material changes will be reflected on this page.