How We Work
This page sets out how an order moves from your first request to delivery: the process we follow, payment terms and currencies, logistics and Incoterms, and the shipping documents you receive.
Our Process
Request
You describe what you need: specification, brand, equipment type, quantity, and target dates. Send it through the form on this site or by email, and we confirm the details before we start sourcing.
Sourcing and quote
We look for the items at manufacturers and authorised dealers in China and Asia, and source worldwide when the brand is made elsewhere. When the original is unavailable we propose a functional analog with a compatibility rationale, then send a quote with pricing, currency, Incoterms, and timelines.
Agreement
We fix the final terms in the contract: Incoterms, currency, payment schedule, and delivery dates. We sign an NDA first if your inquiry calls for it.
Procurement
We place the order with the manufacturer or an authorised dealer and track production, readiness, and packaging. Pre-shipment inspection is available on request.
Logistics and delivery
We consolidate, pack, and insure the cargo, handle export clearance at origin, and arrange multimodal delivery to the agreed destination. The shipment arrives with a full set of documents.
After-delivery support
You receive the manufacturer or dealer warranty and the technical documentation with the shipment. We stay available for spare parts and repeat orders.
Payment Terms
Payment Methods
- Bank transfer (T/T)
- Letter of credit (L/C)
- Escrow
- Deferred payment (regular clients, terms agreed separately)
Settlement Currencies
CNY, USD, EUR.
Typical Scheme
An advance on order confirmation, with the balance due before shipment. The exact split is fixed in the contract for each order.
Prices are not published on this site. All commercial terms are agreed individually for each order.
Incoterms
We work under Incoterms 2020. The delivery basis is chosen per order, and the final terms are fixed in each contract. The common options:
- EXW (Ex Works): pickup at the manufacturer's premises, with the buyer arranging everything onward.
- FCA (Free Carrier): handed to the carrier at a named place.
- FOB (Free On Board): loaded on board the vessel at the port of shipment.
- CFR (Cost and Freight): cost and freight covered to the destination port.
- CIF (Cost, Insurance and Freight): cost, insurance, and freight to the destination port.
- DAP (Delivered at Place): delivered to a named destination, with import duties on the buyer.
- DDP (Delivered Duty Paid): delivered with duties and taxes paid.
Documents
Standard document set
- Commercial invoice
- Packing list
- Certificate of Conformity (COC)
- Certificate of origin
- Insurance policy (if required)
- Export licence (if required)
On request
Pre-shipment inspection report, Additional quality certificates, Manufacturer technical documentation.
Lead Times
- Stock items: The shortest path, since the equipment is already held at the manufacturer or distributor and moves to packing once payment is confirmed.
- Made to order: Set by the manufacturer's production schedule and the complexity of the item; configured or engineered units take longer than standard ones.
- Urgent orders: Handled case by case; where stock and the route allow, we work to shorten the timeline.
- Logistics: Adds transit time that depends on the route, the transport mode, and the agreed Incoterms basis.
Lead times are described here by driver, not as fixed figures. Exact timelines are confirmed in the proposal per order.
Warranty
Warranty is provided by the manufacturer, or by the authorised dealer when the equipment is bought through one. The terms and conditions depend on the brand, the type of equipment, and the operating conditions.
Warranty documentation travels with the shipment. Extended warranty can be arranged under a separate agreement on request.
Compliance
We comply with applicable export control and trade regulations and reserve the right to decline any inquiry that may conflict with them.
Each inquiry undergoes a preliminary compliance check. We do not comment on sanctions lists or assess client jurisdictions.
Ready to discuss a supply?
Tell us what you need, the quantity, and your target dates, and we will prepare a proposal with terms.